A MITIE^SM Feat in Maternal and Neonatal Care

However, creating this standardized education platform proved challenging. “We received a lot of feedback from our maternal medical directors that staff didn't want to learn virtually,” explained Sharon Patagoc, MSN, RN, WIC member and Senior Program Manager for Women Services in the Department of Quality and Patient Safety. “They really wanted to learn in a hands-on environment. This became an important consideration that led us toward simulation trainings.” It was during the process of deciding how to accomplish these standardized simulation trainings that Dr. Steadman offered the opportunity for frontline staff to train at MITIE^SM at The Bookout Center, which proved to be a milestone opportunity for WIC to meet its maternal and neonatal training goals. “Dr. Steadman did a phenomenal job teaching us how to build and execute an effective simulation,” Bruce said. “He also spent a lot of time teaching us how to effectively debrief and create psychological safety for all learners. This involves discussing how we handled the situation and what we could have done differently. Giving nurses and doctors a safe space to make a mistake and learn from it is invaluable.”

In addition to learning how to work better as a team and how to simulate their own training scenarios, participants were able to identify irregularities in how each hospital responds to emergencies—a critical factor that can impact patient health outcomes. “It was really an ‘ah-ha’ moment for us,” Bruce said. “We realized we did not have standardized color-coded emergency supply carts. What one color represented for one hospital, might represent a different emergency for another hospital.” This lack of consistency could cause staff to mistakenly grab the wrong supply cart during an emergency, potentially delaying care in a critical situation. “We also realized that some of our code calls, such as code stork and code pink, are different emergencies in different facilities,” Bruce continued. “We immediately recognized a need to go back to the basics and standardize our emergency supply carts and code calls.” These discrepancies were high on the agenda during WIC’s strategic planning meeting in February. As WIC works to standardize these discrepancies, staff continue to expand their skills through Dr. Steadman’s half-day refresher courses and by attending simulation training conferences.

“In the neonatal world, we've done a lot of simulation trainings for neonatal resuscitation, which is required every two years for nurses in childbirth centers,” explained Kayla McNeely, RN, WIC member and System Accreditation Specialist in the Department of Quality and Patient Safety. “However, having the neonatal nurses train at MITIE^SM at The Bookout Center and learn from Dr. Steadman was instrumental in improving the way they debrief and train their staff.” Cristina Martin, MSN, RN, WIC Chairman and Director of the Childbirth Center at Houston Methodist Sugar Land Hospital, added, “Running these drills allows us to know what skills and education we need to work and improve upon. Other types of learning platforms, such as virtual learning, can leave knowledge gaps.” WIC members who helped organize the trainings are adamant that Dr. Steadman’s leadership was the key to their success. They look forward to addressing further educational needs. “We want to make sure every nurse and doctor in our system is comfortable managing maternal and neonatal emergencies,” Bruce emphasized. Patagoc agreed, “We’re going to see better outcomes for our patients and better teamwork within our nurses and health care staff. Those who train together, stay together.”